Best-practices in competency assessment — Donna Wright
Donna Wright, noted international expert, consultant, and author of The Ultimate Guide to Competency Assessment in Healthcare, shares her thoughts on how you can derive more value from your competency assessments as well as make them more manageable and meaningful.
Competency verification: the value of choice
Donna explains how allowing employees to choose their verification method from a predetermined list of options helps drive up engagement in the process.
Competency selection: how to keep to a manageable number
Donna Wright explains how you can eliminate unnecessary competency assessments, avoid the trap of evaluating the same competencies year after year, and still meet accreditation requirements.
HR's role: connecting competency assessments to employee performance management
Donna explains how HR can play an important role in facilitating the competency assessment process and how connecting it to a larger performance management process helps bridge communication gaps and supports quality patient care.
Competency assessments: a measure of employee commitment
Do you understand the difference between accountability, responsibility and authority? And what does commitment have to do with any of these? Hear what Donna Wright has to say and what she recommends.