Developing Metrics to Evaluate HR's Contribution to the Achievement of Organisational Goals

Developing Metrics to Evaluate HR's Contribution to the Achievement of Organisational Goals

Watch our webinars to learn more about talent management best-practices


Privacy Policy


When deployed properly, the human resources function should be a driver of organisational success. The measures and methods of tracking and managing HR activities are equally important as the activities themselves.

Learn to develop and use the right metrics to prove HR's impact on the bottom line and how technology makes this process easier to manage. Take a strategic approach to work to ensure that the HR activities undertaken are having their intended impact.

Join Dr. Lee in this webinar to discover how to:

  • Define various measures, methods, metrics, and evaluation protocols.
  • Compare and contrast HR Metrics and Business Metrics (HR Metrics with a strategic linkage) to demonstrate the difference in how the value of HR activities can lead to productivity and profitability.
  • Use ROI/Cost Benefit protocols to determine the effectiveness of HR interventions.
  • Design and use technology tools to virtually automate data collection and analysis activities.
  • Utilise strategic management principles when developing and implementing HR activities to ensure organisational effectiveness by design.

About Dr. Lee

Dr. Christopher Lee is a human resources practitioner, lecturer, researcher, and author. His background includes having served as the chief human resources officer for three different colleges or universities. He is currently the Associate Vice Chancellor for Human Resources for the Virginia Community College System.

Dr. Lee is a former question writer and member of the Exam Review Panel for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI). His areas of expertise are employment, training, and performance management—or, in his words, "finding, developing, and managing talent in organisations." He is the author of numerous human HR-related articles and two books, including Performance Conversations: An Alternative to Appraisals. He is currently completing his next book tentatively entitled, Managing Behaviour: The Other Half of Performance.

He has presented at conferences and consulted with clients in the US, Canada, Australia and South Africa on HR related topics. He holds a master's degree in HR Management, a doctor of philosophy degree in HR Development, and he is also certified as a Senior Professional in Human Resources.