21st century thinking on performance management — Dr. Christopher D. Lee, Ph.D., SPHR

21st century thinking on performance management — Dr. Christopher D. Lee, Ph.D., SPHR

Dr. Christopher Lee, Ph.D., SPHR, explains that to realize the full potential of your workforce you need 21st century thinking.

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Dr. Chris Lee says conventional approaches to performance management are outdated, and no longer meet the needs of today's workplace. Progressive organizations need to shift thinking and processes to emphasize feedback, coaching and two-way conversations about performance, so managers and employees focus on accountability and growth. The goal is to create a dynamic organization where people are really bringing their best potential to work.

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The importance of feedback and coaching

If you want to improve performance, you have to look at things differently. It's all about feedback, accountability and growth.

Having a conversation about performance

Chris shares the importance of having an ongoing conversation about performance, where the employee is a full participant.

Managing performance in the 21st Century

Learn how you can set up your performance management system to improve performance, not just address administrative needs.

The need for performance management technology

Learn why, to be truly effective, 21st century performance management needs 21st century technology tools.

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