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Overview:

Bersin & Associates shares findings of their latest research into customer satisfaction with talent management systems in these two related reports. The executive summary report provides an overview of Bersin's final findings on customer satisfaction with Talent Management Systems, released in December 2010. It provides background on the factors that drive customer satisfaction and success with talent management systems and their providers. The preliminary report presentation information provides aggregate data behind the research findings as of October 2010, and recognizes Halogen Software with the highest rankings in each of the areas measured. Halogen is very pleased to be recognized by Bersin & Associates as the leader in talent management system customer satisfaction for the second year in a row, and to share this research with you.