Driving Employee Performance and Service Quality in the Hospitality Industry

Employee performance and engagement are critical for service quality, customer satisfaction and loyalty - all of which provide a competitive advantage and contribute to the bottom line. Halogen eAppraisal™ Hospitality transforms performance reviews into a strategic activity that improves staff relations, service quality, and employee commitment and retention.

Halogen eAppraisal™ Hospitality comes complete with all the same standard features as eAppraisal, plus a rich library of hospitality industry specific forms and competencies with behavioral descriptions, coaching tips and development tips. It lets you easily:

• Promote a culture of excellence and continuous improvement.
• Save significant time and money writing and conducting employee performance reviews - up to 85% - while improving their quality and value.
• Cultivate the competencies that drive your competitive advantage - with a focus on quality customer service.
• Successfully onboard and continually develop your staff for ongoing success.
• Align individual goals and development activities with organizational strategy.
• Create as many different customized performance review forms and processes as you need, yourself, exactly the way you want them - without vendor or IT involvement.
• Easily track and manage each process workflow from your HR control center.
• Free up employees, managers, HR and IT to focus their time on supporting high quality customer service.
• Reduce costs and improve employee accountability, engagement, loyalty and overall performance – see our more than 60 case studies for proof.

Why is eAppraisal the Most Recommended Solution?

Over 1500 organizations around the world rely on Halogen’s performance management solution to align, manage and develop their workforce. They’ve chosen Halogen eAppraisal for its power, flexibility and ease of use, but also because Halogen Software delivers:

• Highest customer satisfaction in the industry ¹
• Industry recognized market leadership ²
• World class customer support – the best in the business ³
• Proven implementation methodology that guarantees success
• Helpful customer community: Forms Exchange, annual user conference, ongoing educational webinars, Best Practices Forum, and more
• Secure and reliable infrastructure - 99.9%+ uptime and the fastest average transaction speed in the industry - less than 70 ms (benchmark: Salesforce.com 250+ ms)

We're so committed to your satisfaction and success that we back our products with our Certain to Succeed Guarantee - the only money back guarantee in our industry!

All the Features You Need

Halogen eAppraisal Hospitality comes complete with industry specific competencies, forms and guidelines, and features like:

• Onboarding
• Development Planning
• Goal Management
• Competency Management
• Flexible Forms
• Automated Workflow

Plus, you get access to all of Halogen eAppraisal's standard features, including:

• Performance Journals
• Authoring Tools and Aids
• Employee Onboarding
• Automated Email Reminders
• Real-Time Reporting
• Activity Tracker
• Dashboard Analytics
• HRIS Integration and the optional e360 Multirater Module
• Job Description Builder Module
• Lominger Leadership Library

Want to Know More?

Try if for yourself! Take a quick product tour and discover what Halogen eAppraisal Hospitality can do for your organization.