Our talent management investment has increased employee engagement and reduced turnover. Our staff now understands how what they do contributes to the organizational goal, whether their goal is to earn a specific certification or do process improvements. We no longer hear I don’t know why I’m doing this. Now they say I’m doing this because it makes a difference in areas like patient outcomes, improved service delivery and money saved.
Holly Winn, Vice President of Ancillary Services and Human Resources
Read the Black River Memorial Hospital story.