Frontline Managers: Are They Given the Leadership Tools to Succeed?
A report from Harvard Business Review Analytic Services
In February 2014, Harvard Business Review Analytic Services surveyed its readers about the role of frontline managers in organizations today. The goal of the survey, sponsored by Halogen Software, was to understand how important frontline managers are to organizational success, to what extent frontline manager effectiveness impacts business performance, and whether frontline managers are given enough support and leadership development to optimally fulfill their roles and responsibilities. Read the revealing findings in this report.