Effective, objective communication - Karen Phelan

Effective, objective communication - Karen Phelan

Karen Phelan explains how using leader profiles can improve workplace communication and feedback.

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Providing and receiving feedback can be a challenge, especially if it’s communicated poorly, or people take it personally. Karen Phelan, co-founder of Operating Principals, explains how to improve communication by using profiles of well-known leaders, including Steve Jobs and Donald Trump, to explore different ways of communicating, and allowing people to view feedback more objectively.

You'll learn:

  • Identify different styles of communication
  • Learn how to work with different communications styles
  • Improve how you give and receive impersonal feedback

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