Effective, objective communication - Karen Phelan
Karen Phelan explains how using leader profiles can improve workplace communication and feedback.
Providing and receiving feedback can be a challenge, especially if it’s communicated poorly, or people take it personally. Karen Phelan, co-founder of Operating Principals, explains how to improve communication by using profiles of well-known leaders, including Steve Jobs and Donald Trump, to explore different ways of communicating, and allowing people to view feedback more objectively.
- Identify different styles of communication
- Learn how to work with different communications styles
- Improve how you give and receive impersonal feedback