Best Practices for Addressing ISO 9001:2008 Competency, Awareness and Training Requirements

Tuesday, October 13th, 2009

If your organization has ISO9001 certification, or if you're preparing for certification, you know that the standard impacts the way you assess competencies, ensure awareness of your quality management system, and track training requirements and activities. Simply tracking employee learning is no longer enough to pass an audit. These requirements can ...

Do you have talent or are they just employees?

Thursday, March 19th, 2009

The other day I saw an online ad where Arby’s called their sandwich ”talent”. Now, do you think I can find the ad anywhere? Of course not! Maybe I was just really hungry and imagining things at the time. That said, it got me to thinking about the idea of ...