Back in July I had the pleasure of meeting Donna Wright at the NNSDO (National Nurse Staff Development Organization) conference. Donna wrote “The Ultimate Guide to Competency Assessment in Healthcare” and is a well known consultant and expert in the field. As a former nurse, she knows first hand the challenges of the job and the common pitfalls healthcare facilities fall into when conducting competency assessments, as well as the consequences of an ineffective or inefficient process. She’s also a very warm, funny person, who helps you laugh at yourself.

I saw this post on the Fast Company blogs that at first seemed unrelated to what we talk about here. It was all about the increasing emphasis on companies to measure environmental outputs like carbon, etc:

If your organization has ISO9001 certification, or if you’re preparing for certification, you know that the standard impacts the way you assess competencies, ensure awareness of your quality management system, and track training requirements and activities. Simply tracking employee learning is no longer enough to pass an audit.

I recently read two great articles over at Human Resources IQ on the attributes that HR leaders should have in order to positively impact their organizations. Both are well worth a read, and I wanted to share some of the key takeaways with you in today’s post.

I’ll confess, I’m a list maker. I love to use checklists to manage my life. I use them for everything from shopping, to menu planning, to home maintenance chores, and especially for organizing and tracking my work.

But have you ever thought of using checklists as part of performance management?