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April 9, 2008 5:30 AMAutomated employee performance tool helps zoo focus on high achieversNew system has transformed their review processCategory: Performance and Talent Management Goal Management Succession Planning Pay for Performance The Zoological Society of San Diego operates the San Diego Zoo, a wild animal park and several animal hospitals and research facilities for endangered species. They have 2,400 year-round employees and approximately 3,000 employees during the summer. Born in the early 1900's, the Zoo has a long history, and an engrained culture. In 2005, the organization implemented a new strategic plan. Part of that plan included more employee accountability, and a focus on employee recruitment and retention. Tim Mulligan, their Director of Human Resources, was brought on board to propel the Zoo with an enhanced employee performance process. The organization had never used employee performance and talent management technology before, so in addition to finding an efficient solution, Mulligan was challenged with shifting the culture of the organization to accept new technology. The new system has transformed the employee review process for the organization. The reporting function of the system enables managers to easily run reports for critical talent management functions such as goals and succession planning. Prior to the implementation of the new system, only half of the organization's employee appraisals were completed. Now, Mulligan is pleased that all appraisals are completed. Their new pay-for-performance culture has resulted in increased performance. Their high performers now have the potential of achieving a 200% more increase than in previous years. They strategically link their appraisal results to compensation by weighting both objectives and leadership competencies each by 50%, and the system provides year-round employee performance journals. The system has helped weed out the low-performers per Mulligan, and more focus is placed on the high performers. Employee performance and talent management technology has helped Mulligan transform the working culture at the Zoo. Is it time for you to look at the culture in your organization?
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June 30, 2008 8:15 AMSummer Lovin'Category: Goal Management Succession Planning Pay for Performance  Summer's finally here! The great days of backyard BBQs, soaking in the sun, and kicking back with the kids are upon us... But most of us still have to work, at least a little bit. So, what's your focus for these long summer days at the office? MORE 
June 23, 2008 5:15 AMHealthcare Organizations Creating a High Performance WorkforceCategory: Performance and Talent Management Employee Evaluations Succession Planning Pay for Performance HR Software Traditionally, the healthcare arena wasn't one in which cultivating a high performance workforce had been a focus. Merit pay increases and spot bonuses just weren't part of the picture for most healthcare workers. MORE
April 9, 2008 5:30 AMAutomated employee performance tool helps zoo focus on high achieversCategory: Performance and Talent Management Goal Management Succession Planning Pay for Performance The Zoological Society of San Diego operates the San Diego Zoo, a wild animal park and several animal hospitals and research facilities for endangered species. They have 2,400 year-round employees and approximately 3,000 employees during the summer. Born in the early 1900's, the Zoo has a long history, and an engrained culture. In 2005, the organization implemented a new strategic plan. Part of that plan included more employee accountability, and a focus on employee recruitment and retention. Tim Mulligan, their Director of Human Resources, was brought on board to propel the Zoo with an enhanced employee performance process. MORE
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