Clark Nuber, one of the leading CPA firms in the country, uses HR solutions to ensure company goals are reflected throughout the performance process. The switch from a paper performance review system to an electronic system has increased efficiency at the firm.
With 140 employees, Clark Nuber has a reputation for being a leader in the Northwest, with a small company feel. Clark Nuber has five strategic goals that guide the direction of the firm. Each department also has its own strategic plan that fits into the overall company vision. According to Tracy White, Director of Human Resources, the company places a lot of emphasis on their people, and on maintaining a great company culture.
The HR plan is re-visited every year and tied to the plan of the organization. The company ensures their employees are included in providing input to the performance management process and feedback on goals. The key to the firm's success is making sure the company vision is reflected through the various departments. One of their drivers of success has been the implementation of a new employee performance and talent management system.
Their new review process has helped increase the performance of employees and has instilled confidence in employee confidentiality and encourages more communication, says White. It is error free, timely, and provides more feedback to their employees. They complete more frequent employee evaluations now, including 90-day reviews.
HR is also looking at job engagement and providing job evaluations directly after an audit. The new system ensures that employees can receive that feedback at any point in time. In fact, employees can request on the spot reviews and HR will send out an evaluation request within 30-45 minutes to the appropriate parties.
Do you have that kind of feedback capability with your appraisal process?
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June 30, 2008 8:15 AM
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