by MELANY GALLANT | Feb 21st, 2012 | Coaching, Employee Engagement & Retention |

You know the drill. There’s a performance issue that really really needs to be addressed. Not only will it help correct the behavior or competence of the employee in question in the long term, but if it’s addressed properly – like now – then it can improve results that the manager is looking for.
But that difficult conversation…that in-the-moment feedback…it never comes to pass.
Instead… crickets. Followed by internalized frustration and avoidance on the part of the employee, his [...]>

Over the past decade we’ve seen the world and the workplace change together – for better and for worse. Technology has swept through our offices and increased the way we perform on the job.
We’re more efficient, accessible and reliable, however it’s not just the way we work that has changed, it’s also who we’re working alongside.
Most of you are well aware that we now have four different generations currently working together: Traditionalists, Boomers, Gen X’ers [...]>
Attracting, Retaining, and Repelling Talent
We’re very excited to introduce some great new content to our readers today. Over the coming year we’ll be sharing some fascinating video interviews from HR and management experts on key topics we often get asked about.
We’ve called these segments our HR’s Bold Thinkers series! First up is Lizz Pellet (@lizzpellet), popular SHRM author of The Cultural Fit Factor, Fellow at Johns Hopkins University, and [...]

Nurturing and sustaining employee engagement is one of the most important aspects of successfully managing a workforce.
This makes perfect sense since highly engaged employees tend to be high performers*. And we all want high performers on our teams.
On January 31st renowned author and engagement expert Chester Elton (@chesterelton) will lead a webcast based on his runaway best-seller “The Carrot Principle.”
During this webcast, Chester will demonstrate how purpose-based recognition can lead to higher [...]>
by MELANY GALLANT | Jan 9th, 2012 | Employee Engagement & Retention |

Those conversations we’d rather not have…
We often go to great lengths to circumvent unpleasant conversations. Agreeing when we disagree. Laughing when we don’t find the joke or circumstance funny. Appeasing when we’d rather not conform.
Yet no matter how hard we try to prevent unpleasant conversations from happening, they are inevitable. The best thing to do is accept the reality, and understand that a little discomfort now, will save a lot of discomfort down the road.
With this thought in mind, [...]