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July 11, 2008 5:00 AMTaking the Subjectivity Out of Your Employee Performance AppraisalsConsistency, Consistency, Consistency...Category: Performance and Talent Management Employee Evaluations If like most companies, you use feedback and ratings from your employee performance appraisals to drive decisions around compensation, promotions and training, then ensuring consistency in your employee reviews is critical. Even if you're not using performance evaluation data to make these decisions, employees need to perceive a sense of fairness in their reviews. A perceived lack of fairness quickly translates into employee dissatisfaction and disengagement. But how do you achieve fairness across the board, or even within a particular role, when so much of the evaluation is subjective? We explored some techniques for ensuring consistency in a recent reference article on our website. Since managers are individuals, and bring different experience and expectations to their role, it's important to give them some guidance, and a framework to work within to eliminate some of their subjectivity from the equation. Multi-rater feedback, secondary manager or third-party reviews and detailed behavioral descriptions of competency demonstration are some of the tools that can help. It's also a great idea to have your HR team compare ratings between departments, especially for individuals performing the same function. It's not hard to spot trends in ratings when you look at the bigger picture. In the same way you could tell how "tough" a teacher was by looking at their class average, you can get an idea of how consistent and fair your appraisals are by comparing scores between departments, and year over year. Your HR team can then intervene to ensure greater consistency and fairness.
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July 11, 2008 5:00 AMTaking the Subjectivity Out of Your Employee Performance AppraisalsCategory: Performance and Talent Management Employee Evaluations  If like most companies, you use feedback and ratings from your employee performance appraisals to drive decisions around compensation, promotions and training, then ensuring consistency in your employee reviews is critical. Even if you're not using performance evaluation data to make these decisions, employees need to perceive a sense of fairness in their reviews. A perceived lack of fairness quickly translates into employee dissatisfaction and disengagement. MORE 
July 9, 2008 5:45 AMAchieving 100% On-Time Completion of Performance AppraisalsCategory: Performance and Talent Management Employee Evaluations For hospitals and other healthcare facilities that are subject to Joint Commission regulation, on-time completion of performance appraisals is a key priority. Often healthcare organizations struggle with trying to have all appraisals completed at all, let alone on time. Rockford Health System has been able to actually achieve 100% on-time completion of performance appraisals for nearly 3,000 employees, and I wanted to share a bit of their story. MORE
June 26, 2008 9:15 AMSHRM Wrap UpCategory: Performance and Talent Management I'm back to the office after a few very busy days at SHRM in Chicago. Overall it was a productive show, with a ton of stuff happening! I wanted to take this chance to share just a few pieces of news coming out of this year's show. MORE
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