The Need for Online Employee Performance and Talent Management - Part TwoNovember 9th, 2007 |
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Now that we’ve established the need for automation, the next step is to bring everything together and make it happen. While performance appraisals are at the heart of performance management, organizations should focus on integrating closely related business functions including compensation management, succession planning, and goal alignment and learning management into the performance management process.
This holistic approach ensures all related information is instantly and easily accessible to those needing to make accurate decisions about employees, including their compensation adjustments, promotions, risk of leaving, etc. Managers often want to compare the skill level of employees with others in their group –how well they performed on their goals year over year, what new training they completed, how close are they to any targets set for career advancement, etc. This information can be easily tracked in one system and is instantly available for workforce planning. Most companies set strategic objectives on a yearly basis, these objectives provide the overall direction for the company. An automated talent management system can be used to map these goals for divisions, teams and individuals. The end result is that managementand employees, have a clear idea of what each employee must achieve on a daily basis to ensure the company meets its strategic objectives.
Mort O’Sullivan, CEO of a leading accounting firm in Florida, uses an automated performance management system to communicate team goals to all team members and help them to understand each other’s roles: “Our firm has goals for growth, marketing development and team recruitment and retention,” he said. “These now cascade down so that each individual knows how they contribute. Before employee performance management, many people simply didn’t have a clue how what they did was important to the overall mission of the firm. People get it now.”
In the final installment of this series, I’ll look at how the San Diego Zoo automated their talent management process and I will share a few final thoughts.
Tags: compensation management, HR, performance management, succession planning, talent managementRelated posts
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