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May 27, 2007 11:18 AMBy: David Creelman
Category: Performance and Talent Management Employee Evaluations 360° Feedback

Not so long ago the question would have been whether or not to use technology to support multi-rater feedback, but the issue now is more a matter of what technology to use. The administration of 360 degree multi-rater feedback can be a real headache; much greater than it appears at first sight. The problem is that the number of feedback forms to be managed can be very large.
In choosing a technology the critical thing to understand is that every firm uses multi-rater assessment a little differently. Organizations need to test how well a given software product handles their particular workflow and how flexible the software will be in accommodating future needs.
Good systems accommodate almost any kind of process and should be configurable without needing to go back to the vendor or relying on internal IT resources. This is important because the assessment process that your organization uses today-may not suit you tomorrow.
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May 27, 2007 11:18 AM
The third choice: tech and admin
Category: Performance and Talent Management Employee Evaluations 360° Feedback

Not so long ago the question would have been whether or not to use technology to support multi-rater feedback, but the issue now is more a matter of what technology to use. The administration of multi-rater feedback can be a real headache; much greater than it appears at first sight. The problem is that the number of feedback forms to be managed can be very large. MORE 
May 22, 2007 8:28 AM
The second choice: upward feedback
Category: Performance and Talent Management Employee Evaluations 360° Feedback

Traditionally a boss judges employees, not vice versa. The problem with upward feedback is the realistic fear that bosses will take revenge on employees they think are giving them bad feedback. Often, this is handled by making feedback anonymous. However, in many environments employees don’t feel safe giving upward feedback even when it is anonymous. MORE 
May 15, 2007 1:15 PM
The first choice: appraisal or development
Category: Performance and Talent Management 360° Feedback

Part of Series on Making Multi-Rater Feedback Work in Professional Services Firms MORE 
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