Archive for November, 2008

Happy thanksgiving to all of our friends in the U.S. I wanted to share a few great blog posts I’ve read in the last week or so with everyone.

AHA Quality Series – Part Two

by YVON MARTEL | Nov 27th, 2008 | Performance Management |

In my last post, I introduced the six quality aims as set out by the Institute of Medicine and supported by the AHA. Today I’d like to chat about talent management’s impact on the first aim, patient safety.

Patient Safety – Care must take place in a safe environment or the chances of a good patient outcome are significantly reduced.

Office Meeting Types

by HEATHER MCCULLIGH | Nov 21st, 2008 | Leadership & Management |

A short post for everyone this Friday. I wanted to share something funny that I heard on CBC Radio (Canadian equivalent of NPR) on a show called The Point. They did a piece on meeting personalities that I found all too true!

It’s a common problem. Employees have several goals they know they must accomplish and competencies that need to be addressed. But faced with multiple demands for their time and energy, they struggle to prioritize their efforts – everything seems to need to be done at once.

AHA Quality

by YVON MARTEL | Nov 18th, 2008 | Performance Management |

Recently, I was surfing the AHA website and noticed they have a great Quality Center to “help hospitals accelerate their quality and performance improvement processes.” It’s loaded with tools and articles to help hospitals achieve better overall service, patient outcomes and performance.