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Every single customer reference from Halogen was extremely positive. In fact, I interviewed more customers than planned to ensure that the results weren't an anomaly. The company received the highest possible ratings on responsiveness, domain expertise, follow-through, and overall partnership.

Leighanne Levensaler, Principal Analyst

Awards and Recognition

Halogen Software has won numerous company and technology innovation awards, and is recognized by leading industry analysts covering the talent management market segment. Here are just a few examples:

Gartner positioned Halogen Software in its leaders quadrant in the 2011 Magic Quadrant for Employee Performance Management Software report.

 

IDC's MarketScape: Worldwide Integrated Talent Management 2012 Vendor Analysis report recognizes Halogen Software as a leader in the integrated talent management market.

 

Halogen Software was named the customer satisfaction leader for the second consecutive year in Bersin & Associates’ latest research bulletin, Customer Satisfaction with Talent Management Systems: Our Initial Findings. Halogen emerged as a clear leader in every satisfaction area measured – product quality, implementation, service and business partnership.

 

Halogen Software was named a 2011 finalist in the Front-Line Customer Service Team of the Year - Computer Services or Software category in the fifth annual Stevie Awards for Sales & Customer Service. The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards.

 

In 2009, Halogen Software was awarded the Top Training Product award from Human Resource Executive® magazine. This is the third time Halogen has received the prestigious Human Resources Executive Magazine product award. Halogen eLearning Manager™ was one of three training products recognized for excellence and innovation.

 

Gartner positioned Halogen Software in its leaders quadrant in the 2009 Magic Quadrant for Employee Performance Management Software report.

 


Bersin & Associates identified Halogen Software as a talent management market leader in 2009 and 2010, and a Learning Leader in 2010.

 

IDC’s 2008 MarketScape: Worldwide Integrated Talent Management 2008 Vendor Analysis report recognizes Halogen Software as a major player in the integrated talent management market.

 

In February 2010, for the second consecutive year, Halogen Software was named one of the Top 50 Best Small and Medium Employers in Canada. This national awards program, sponsored by Queen’s School of Business and Hewitt Associates, recognizes top employers with 50 to 400 employees

 

The American Hospital Association has exclusively endorsed Halogen eAppraisal™ Healthcare as its Employee Performance Management solution of choice for member hospitals and healthcare organizations across the United States since 2006.

 

In 2007, Halogen Software was awarded the coveted Top Human Resources Product Award from Human Resource Executive® magazine for the second time. Halogen eSuccession™ was one of 10 HR products recognized for excellence and innovation.

 

In 2005, Human Resource Executive ® magazine gave Halogen eCompensation™ its Top Human Resources Product Award.

 

Halogen Software was named as a finalist in the Best Overall Company category of the 2007 American Business Awards. Hailed as “the business world’s own Oscars”, The American Business Awards are the only national, all-encompassing awards program honoring great performances in business.

 

Halogen Software received a 2005 Human Resources Technology Award from HR Events and The International Quality & Productivity Center (IQPC). Halogen eAppraisal™ Healthcare placed first in the award category of Innovative & Creative Development of Human Resource Technology Solutions (vendor), Workforce Planning/ Recruiting/ Staffing/ Human Capital.

 

Help Desk Institue logo

At Halogen Software, customer service is a core value. The Help Desk Institute (HDI) monthly Customer Satisfaction Index surveys show that Halogen Software consistently achieves above average levels of overall customer satisfaction in the computer software industry – 95% of all customer service calls are answered in less than 60 seconds, and over 80% of all customer service requests are addressed on the first call.

 

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